FAQ's

1. How does Carry Meal work?
   Carry Meal is a meal delivery service which connects customers to local chefs and restaurants to deliver healthy, fresh meals to your doorstep. 

2. How to order a meal online? 

Visit our homepage , Browse through our wide variety of menu, add meals to cart, enter delivery details and make the payment. Your meals will be delivered throughout the week.

3. How many meals can I order at a time ?
   You can order as many meals as you prefer in one single order. However a minimum requirement would be  to order 5 meals.

4. How can I request specific information during meal delivery like allergies or dietary restrictions ? 

While placing the online order, we have a section at the bottom of the order where you can request for dietary or allergy concerns. 

5. What mode of payments do you accept ?

We accept all major Credit and Debit Cards such as Visa, Mastercard, American Express and many more. Payments can be also made with the help of Digital Wallets such as Apple pay, Paypal and Google pay. 

6. What happens once I place the order ? 

You will be receiving a confirmation email and a SMS  where order details, delivery dates and delivery partner information will be shared with you. 

7. Can I track my order ? 

Yes, you will receive an SMS for tracking your order on the day of meal delivery.

8. Can I cancel my order if I made a mistake during the ordering process?

You can reach out to customer support who can help you with your orders. Please visit our contact page to find more details.

9. What is your refund policy ? 

 Please contact us customer support to help you with any issues regarding  your meal delivery service and we will work to resolve the issue and provide a refund or replacement if necessary.

10. How do I become a Carry Meal partner ? 

If you’re a local chef or a small business and wish to expand your business by reaching out to more customer base. Please visit the Become a partner page on our website to find out more details.